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I've ordered a flower set for Valentine's Day from http://www.floristvietnam.com/ and they didn't delivered what was on their website. In addition they completely forgot about the Valentine card which defeat the whole purpose of this gift. On their website it states that 100% full satisfaction or Full refund. They offered a credit of $17 for the bear and chocolate. I emailed asking for a return and a full refund but they didn't replied for last few days. This is very misleading consumer and false advertisement. Here is the whole order. The flower with the bear and a box of chocolate in the shape of the heart is what I ordered but didn't get.

Order ID: 661

Date Added: 13/02/2016

Payment Method: Credit Card / Debit Card (2Checkout)

Combo gift13

- Bouquet Type: Standard

- Delivery Date: 02-14-2016 9:11 pm

- Card Message: Happy Valentine " ...... "

Shipping Method: Free Shipping

$65.99

$5.00

$70.99

Sub-Total: $70.99

Free Shipping: $0.00

Total: $70.99

This person wrote the review because of not as described at Floristvietnam and attached photo s. Reviewer claimed that he or she lost $70 and wants Floristvietnam to issue a full refund.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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